Shared conversations
Every message is visible to your whole team, not locked to one device.
Shared inbox
A Shared WhatsApp Inbox for Your Whole Team
Every conversation in one place, so no one double-replies and nothing sits unanswered because someone assumed a colleague had it.
The problem
One phone, one login, doesn't work for a team
WhatsApp Business is built for one person checking one phone. The moment more than one person needs to reply, someone's guessing whether a customer already got an answer.
What you get
Assignment
Assign a conversation to a specific agent so ownership is clear.
Contact and group management
Import contacts, organize them into groups, and keep records in sync through the ingest API.
How it works
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1
Connect your WhatsApp Business Account
Through Meta's own secure sign-in, or with your existing credentials.
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2
Conversations appear in the shared inbox
Every message, visible to your whole team.
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3
Assign and reply
Hand conversations to the right agent, reply from wherever you're working.
Questions, answered
Yes — the inbox is shared, and assignment keeps track of who's handling what.
No — connect the WhatsApp Business Account you already have, or set up a new one through Meta.
Existing contacts can be imported; conversation history depends on what's available through your WhatsApp Business Account.